In the era of online presence a review can make or break your business. Customers are ten times more likely to complain than they are to give praise. We love praise just like the next person, but what we do is not fueled by praise. It is fueled by love. We love what we do, we love the people we serve and we love our partner wineries, restaurants and lodging venues. We wake up each day full of gratitude for the opportunity to do what we know and love best and even on the days when things are difficult or when we make terrible mistakes we know that sharing Napa with each of you is totally worth the effort.
Ten years into doing what we do and hundreds of reviews later we realize that this is worthy of our effort and our affections. Building memories that will last a lifetime and helping people mark special events in their life is simply the most amazing calling one could ever ask for.
Thank you for making us a five star business on TripAdvisor, Yelp, Facebook & Google. We love and appreciate you more than words can ever express.
Much love,
The NPT Team
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