No better day than Christmas to acknowledge one of our most gifted assets. When you experience a seamless tour, where everything seems to fall in place effortlessly you can rest assured that is not the case. A multi-day wine tour usually requires at least five hours of planning and 20 to 30 phone calls or emails. Even when you are in the car our wine coaches are constantly communicating with headquarters and there, behind the scenes there is an angel making sure every winery is updated of your ETA and ready to welcome you and yours in ways that make you feel special.
Our angel behind the scenes whose formal title is Director of Guest Services is a gifted woman who is able to rub shoulders with la creme de la creme while maintaining radical humility in the way she loves the most disadvantaged members of society. Cynthia always puts others above her own needs to the point of sacrifice. We can’t tell you the number of times she has rushed across town to make certain a picnic is set with the perfect playlist in the background or the times she has gone out of her way to pick up a guest’s favorite flower from The Flower Mart in San Francisco.
Cynthia is a walking food and wine encyclopedia with intense passion for what she does. She is able to connect with everyone at an emotional level and translate that connection into ad-hoc experiences where our guests visit wineries and restaurants that appeal to the very core of their being.
Cynthia, we are pausing on this beautiful holiday to raise our glasses to you and thank you for what you do. Your quiet contribution is priceless and we have no idea where we would be without you.
Follow Cynthia on Twitter to get insider’s tips to the food scene in California and around the world @mundomiosf
Want Cynthia to get started with the planning stages of a Napa wine tour you will never forget? Email her at email@example.com